Onsite Support Maintenance
Not all incidents can be fixed remotely. We have a team of qualified mobile engineers who can visit your site within an agreed SLA.
We provide both software and hardware onsite maintenance. Our qualified engineers have an in depth knowledge of resolving both software and hardware related incidents.
Service we offer
- Dependant on the level of SLA you opt for we can guarantee and engineer can be onsite in as short as 2 hours.
- Our engineers can attend your site anywhere
- Excellent relationship with both software and hardware providers
- Catalogue of common hardware faults and fixes
Our engineers are well briefed before they set off to your site and gain a clear understanding of the incident.